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FAQ

Find answers to common questions

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Frequently Asked Questions

How do I apply for a job?

Browse available jobs in your area using our Find Jobs page. Click "Apply Now" on any job that interests you. The owner will review your profile and notify you if accepted.

When will I get paid?

Payment is released immediately after you complete the job and the owner marks it as done. You can withdraw funds anytime from your wallet.

Is my payment secure?

Yes! All payments are protected by our escrow system. Money is held securely until both parties confirm the job is complete.

How do I post a job?

Go to "Post Job" page, fill in the job details, set your payment amount, and lock your payment. Workers in your area will see it instantly.

What if there's a dispute?

Our AI system reviews disputes first. If needed, our human team steps in to mediate fairly and protect both parties.

How do I verify my identity?

During signup, upload your government ID and take a live selfie. Our system verifies you within minutes using advanced facial recognition.

Can I cancel a job?

Yes, you can cancel anytime before accepting a job. If you've already accepted, you can cancel with 2 hours notice (some fees may apply).

How do ratings work?

After each job, both parties can rate each other. Your rating helps build reputation and affects job opportunities. Higher ratings = more jobs!

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